Shipping policy

Shipping Policy

Last Updated: September 30, 2026

Thank you for visiting and shopping at Premium Beauty Wholesaler. This Shipping Policy outlines our shipping options, handling times, costs, and terms to ensure complete clarity before you place an order.

1. Warehouse & Origin

All orders are processed and shipped directly from our primary fulfillment center located at:

Premium Beauty Wholesaler

6117 Long Dr

Houston, TX 77087, United States

2. Processing & Handling Time

  • Order Cut-Off Time: 2:00 PM CST (Central Standard Time), Monday through Friday.

  • Handling Time: 1–2 business days (Monday – Friday).

  • Orders placed after 2:00 PM CST or over weekends and national holidays are processed the following business day.

3. Shipping Methods, Transit Times & Rates

We ship across the contiguous United States via reliable commercial carriers, including USPS, UPS, and FedEx.

Shipping Method Estimated Transit Time Cost
Standard Shipping 3–5 Business Days FREE
Express Shipping 1–2 Business Days $15.00 Flat Rate

Note: Delivery times are estimates provided by carriers and begin once the package departs our Houston facility.

4. Shipment Confirmation & Order Tracking

Once your order has been packaged and handed over to the carrier, you will receive an automatic shipment confirmation email containing your tracking number(s). The tracking link may take 24–48 hours to update with initial carrier scans.

5. Delivery Address & Changes

Please ensure your shipping address is accurate and complete during checkout. Because we strive to process and pack orders quickly, address modification requests submitted after checkout cannot be guaranteed once an order has entered fulfillment.

6. Damages, Lost Packages & Delivery Issues

  • Damaged Items: If your order arrives defective or damaged during transit, please inspect your items immediately upon arrival and contact us at support@premiumbeautywholesaler.com within 48 hours of delivery with photos of the damaged goods and packaging.

  • Missing or Lost Packages: If tracking confirms delivery but you cannot locate your package, check safe drop spots around your premises and consult neighbors. If you still cannot locate it, reach out to our team so we can open an inquiry with the carrier.

7. Contact Information

For any questions regarding shipping, delivery timelines, or order tracking, please contact our team:

  • Business Name: Premium Beauty Wholesaler

  • Physical Address: 6117 Long Dr, Houston, TX 77087, United States

  • Email: support@premiumbeautywholesaler.com

  • Phone: +1-901-921-3663

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM CST