Terms of service

Privacy Policy

Last Updated: September 30, 2026

This Privacy Policy describes how Premium Beauty Wholesaler ("we", "us", or "our") collects, uses, protects, and discloses your personal information when you visit, make a purchase from, or interact with our website and related shopping channels (including the Shop App and Google Shopping).

1. Business Information & Data Controller

The entity responsible for processing your personal data is:

  • Business Name: Premium Beauty Wholesaler

  • Physical Address: 6117 Long Dr, Houston, TX 77087, United States

  • Email: support@premiumbeautywholesaler.com

  • Phone: +1-901-921-3663

2. Personal Information We Collect

We collect personal information directly from you, automatically through your device, and via authorized third parties.

  • Order & Transaction Details: Full name, billing address, shipping address, contact phone number, email address, order details, and proof of purchase.

  • Payment Information: Payment methods and billing status. All transactions are processed through encrypted, PCI-DSS-compliant third-party gateways (such as Shopify Payments, Shop Pay, PayPal, or Stripe). We never store or hold full credit/debit card numbers or security codes on our servers.

  • Customer Support Records: Communications, return requests, and damage/issue reports sent to our support channels.

  • Technical & Usage Information: IP address, browser type, device information, operating system, time zone, referring/exit pages, and browsing behavior gathered via cookies, log files, and web beacons.

3. How We Use Your Information

We use your personal data strictly for legitimate operational, commercial, and legal purposes:

  • Order Fulfillment: Processing payments, picking and packing orders, generating shipping labels, and managing deliveries.

  • Customer Support & Returns: Managing return authorizations, coordinating replacements or refunds according to our 30-day return policy, and inspecting reported defects.

  • Site Optimization & Security: Monitoring platform stability, detecting fraudulent transactions, and ensuring secure browsing.

  • Communication: Sending transactional receipts, order updates, policy notices, and customer service answers.

  • Legal & Regulatory Compliance: Fulfilling tax obligations, accounting rules, and merchant integrity standards.

4. Sharing Your Information with Third Parties

We only share information with trusted third-party service providers necessary to run our e-commerce business:

  • E-Commerce Platform: Shopify (processes orders and powers storefront functionality, including the Shop App).

  • Shipping & Fulfillment Partners: Carriers (e.g., USPS, UPS, FedEx, DHL) to deliver packages and return shipments.

  • Payment Processors: Certified payment providers for tokenized, secure transaction settlement.

  • Marketing & Channel Partners: Google (for Google Merchant Center / Google Shopping advertising) and Shop App to display listings and sync orders.

  • Legal Authorities: When required by subpoena, court order, or applicable law to defend legal rights.

We do not sell, rent, or trade your personal information to third parties for monetary consideration.

5. Cookies and Tracking Technologies

Our store uses cookies, pixels, and web tags to support core site features (such as shopping cart persistence), analyze traffic, and assess the performance of marketing campaigns.

You can control or disable cookies through your browser settings. Disabling certain cookies may limit specific features or prevent smooth checkout functionality.

6. Data Security & Storage

We employ industry-standard administrative, physical, and technical safeguards (including 256-bit SSL encryption across our entire website and checkout) to protect your personal details. Access to order records is restricted to authorized personnel who require it for fulfillment and support duties.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected. Transaction and financial records are maintained for up to 7 years to comply with statutory accounting and tax regulations. Customer support communications are retained up to 3 years to resolve potential disputes.

8. Your Rights Under Privacy Laws

For European Economic Area (EEA) and UK Residents (GDPR)

Under the GDPR, you have the right to:

  • Request access to, correction of, or complete erasure of your personal data.

  • Request data portability or restriction of processing.

  • Withdraw consent for promotional communications at any time.

  • Lodge a complaint with your local Data Protection Authority.

For California & Other US State Residents (CCPA/CPRA)

Under applicable US state privacy laws, you have the right to:

  • Request disclosure of the categories and specific pieces of personal information collected.

  • Request deletion or correction of inaccurate personal data.

  • Opt out of any sale or sharing of personal data for cross-context behavioral advertising.

  • Freedom from discriminatory treatment for exercising your privacy rights.

To exercise any of these rights, contact us at support@premiumbeautywholesaler.com. We verify requests via matching account details before processing.

9. Children’s Privacy

Our website and products are directed exclusively to business operators and individuals at least 18 years of age. We do not knowingly collect personal data from children under 13. If you believe a minor has submitted personal information, please notify us immediately for prompt deletion.

10. Contact Us

For questions regarding this Privacy Policy, your personal data, or our privacy practices, contact us at:

Premium Beauty Wholesaler

6117 Long Dr

Houston, TX 77087, United States

Email: support@premiumbeautywholesaler.com

Phone: +1-901-921-3663

Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM CST